This privacy policy (hereinafter referred to as the “Policy”) defines Baltic Welding Solutions, MB legal entity code 305377905, registered office address Silutė pl. 60-33, LT-94217 Klaipeda, tel. no. +370 602 25105, e-mail info@bss-group.lt (hereinafter – “Baltijos svirinimos sprendimas”, “we”, “us” or “our”, “Data Controller”) of personally identifiable information (hereinafter – “Personal Information”) that you (hereinafter – “User”, “you” or “your”) can provide the collection, storage and use the procedure for the www.bss-group.lt website or for the services or goods provided with it (hereinafter collectively – “Site” or “Services”). It also defines the choices you have about the use of your personal information and tells you how you can access and update that information. This Policy does not apply to the activities of companies that we do not own or control and of individuals that we do not work for or work with.
It is very important that you read the Privacy Policy carefully, because every time you visit the website owned by the Data Controller, you agree to the terms described in this Privacy Policy. If you do not agree to these terms, please do not visit our website, or use our content and/or services.
We confirm that the data of visitors to the website of the Data Controller will be collected in accordance with the requirements of the valid legal acts of the European Union and the Republic of Lithuania and the instructions of the controlling authorities. All reasonable technical and administrative measures are in place to protect the data we collect about website visitors from loss, unauthorized use, and alteration.
Collection of Personal Information
We receive and store any information that:
you knowingly provide us with:
- filling out surveys,
- making requests,
- filling out forms,
- ordering goods/services,
- subscribing to the newsletter,
- providing feedback,
- or by entering information on our Website.
You may be required to provide your “contact details”, such as:
- Email address,
- name, surname,
- telephone number,
- address,
- other Personal Information.
When you visit the Site, our servers automatically record information sent by your browser, such as:
- Your device’s IP address,
- browser type and version,
- operating system type and version,
- language provisions or
- the web page you visited before visiting our Site,
- the pages of our Website that you have visited,
- how much time you spent browsing those pages,
- what information you searched for on our Website,
- login time and
- other statistical data.
You have the choice not to provide certain information, but if you do, you will not be able to use some of the Site’s features.
Processing of Personal Information
You can contact us at any time and request:
- Familiarize yourself with your Contact data and how it is processed (right to access),
- to require correction or, taking into account the purposes of personal data processing, to supplement incomplete personal data (right to correction),
- to destroy your data or stop the processing of your data (except for storage) (right to destruction and right to be forgotten),
- require the Personal Data Controller to restrict the processing of personal data for one of the legitimate reasons (right to restriction),
- request data portability (right to data portability),
- not to consent to the processing of personal data when this data is processed or intended to be processed for the purposes of direct marketing, including profiling as far as it is related to such direct marketing,
- submit a support request.
You can submit your requests to us by sending us a request by email: info@bss-group.lt. We will respond to your request within 30 days.
We will retain and use this information about you to comply with legal obligations, resolve disputes, and enforce agreements. We may use any aggregated data obtained from or related to your Personal Information after you update or delete it, but not for personal identification purposes.
Use of Collected Information
Any information we collect from you may be used:
- to improve your browsing experience;
- to improve the Site to better meet your needs;
- to improve customer service and responses to customer inquiries,
- service requests, and e-mail submission of letters,
- to send email reminders, e.g., news, etc.;
- to administer contests, advertising, surveys or other functions of the Website;
- to quickly generate goods and services,
- to ask to rate and review the Services or goods,
- to contact after a live chat online, email, or phone request, a scheduled meeting, a support request, a survey completed or an order placed,
- to respond to requests related to the Services;
- to inform you about changes in the Services*,
- to send you additional information about “Baltic Welding Solutions” and its products and Services*,
- to send informative newsletters*,
- to administer our services,
- to operate and manage our Site and Services.
We inform you that you have the right to object or withdraw your consent at any time to the processing of your data for the purposes indicated above. You can withdraw your consent by contacting us by sending a request by email: info@bss-group.lt. Withdrawal of consent does not affect the lawfulness of consent-based data processing carried out prior to the withdrawal of consent.
If you believe that one of your contacts has provided us with your Personal Information and would like to request that it be removed from our database, please contact us by sending us a request by email: info@bss-group.lt.
The information sent by your browser is used only to identify possible cases of abuse and to collect statistical information about the use of the website. This statistical information is not collected to identify specific users of the system.
Children
We do not collect any personal information from children under the age of 16. If you are under the age of 16, please do not provide any personal information through our Site or Service. We encourage parents and legal guardians to monitor their children’s Internet use and help enforce this Policy by instructing their children never to provide personal information through our Site or Service without their consent. If you believe that a child under the age of 16 has provided us with personal information through our Site or Service, please contact us.
Newsletters
We offer electronic newsletters that you can subscribe to at any time. You can unsubscribe from our newsletter or marketing emails by following the opt-out instructions in the email or by contacting us by sending a request by email: info@bss-group.lt. However, you will continue to receive other essential information related to the performance of contracts by email.
Cookies
The website uses “cookies” to improve your browsing experience. A cookie is a text file that a website server places on your computer’s hard drive. Cookies are not used to run programs or viruses on your computer. Cookies are uniquely assigned only to you and can only be recognized by the web server in the domain that assigned the cookie to you. We may use cookies to collect, store, and monitor information for statistical purposes or to operate the Site and Services. You can accept or refuse cookies. Most web browsers automatically accept cookies, but you can usually change your browser settings if you want cookies to be rejected. If you choose to decline cookies, you may not be able to use all features of the Site and Services.
Advertising
We may display online advertisements and share aggregated and non-personally identifiable customer information. We collect this information during the registration process or through online surveys and promotions. We do not share personally identifiable customer information with advertisers. In some cases, we may use aggregate and non-personally identifiable information to tailor advertising to target audiences.
Disclosure of Information to Third Parties
We do not sell, trade, or in any other way provide your Personal Information to third parties without prior notice to users. This does not include hosting partners of the Website and other parties who help us administer the Website, carry out our operations, or serve our users, as long as these parties agree to keep this information confidential. For the above purposes, personal data may be transferred to the United States of America (USA) and in such cases, it is possible that US government authorities may use such personal data. We may also disclose information if required to do so by law, to enforce our Site policies, or to protect our or others’ rights, property, or safety.
We do not share personal information with third parties for marketing purposes without your consent. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other purposes.
We will disclose any information collected, used, or received if required or permitted to do so by law, such as by law enforcement authorities, and when we believe disclosure is necessary to protect our rights, your safety, or the safety of others, investigate fraud or to meet requests from government authorities.
Links to Other Websites
Our Website may contain links to other websites that we do not own or administer. Please note that we are not responsible for the privacy policies of such websites or third parties. Be aware of when you are redirected from our Website to other websites, so please read the privacy policy of each website where personal information may be collected.
Information Security
We store the information you provide on computer servers in a controlled and secure environment, protected from unauthorized access, use, or disclosure. We take appropriate administrative, technical, and physical security measures to protect against unauthorized access, use, alteration, and disclosure of the personal information we maintain. Your personal information is stored on a secure network and is accessible only to a limited number of persons who have special rights to use such systems and are required to keep this information confidential.
Data Security Breach
In the event of a data security breach, we will take appropriate actions, including investigations and reporting, as well as informing and cooperating with law enforcement authorities. We will inform affected individuals if we believe the breach may cause them harm or if notification is required by law. We will publish a notice on the Website and may contact you by email, phone, or mail.
If you believe that data processing related to you is carried out in violation of legal requirements, you have the right to contact the State Data Protection Inspectorate.
Changes and Additions
We reserve the right to change this Policy at any time. Changes take effect upon publication of an updated version of this Policy on the Website. We will update the date at the bottom of the page when we post the updated version. Your continued use of the Site after such changes constitutes your acceptance of them. For more information, please contact us by email: info@bss-group.lt.
Policy Adoption
By using the Site or its Services, you acknowledge that you have read this Policy and agree to all of its terms. If you do not agree to be bound by the terms of this Policy, you may not use or access the Site and its Services.
Contact Us
If you have any questions about this Policy, please contact us in any way convenient for you:
By email: info@bss-group.lt
By mail: Silutė pl. 60-33, LT-94217 Klaipeda
By phone: +370 602 25105
Last updated: 2024.01.04